CALL CENTER

AmeriSource furthers those inherent values through thorough interviewing and training process. We invest in our agents because we believe that a company is only as good as its employees. We provide training to improve accent, call center etiquette, sales skills and client specific business knowledge.

AmeriSource maintains a state of the art call center facility with the latest technology and fully staffed with competent personnel, offering 24-7 support to our clients. All calls are handled promptly and professionally, consistent with the high standards your company deserves.

We currently offer the following inbound/outbound call services:

  • Direct marketing programs
  • Prospect and lead generation
  • Welcome calls
  • Appointment setting
  • Market research
  • Order taking
  • Customer care services
  • Insurance claim documentation
  • Outbound lead generation
  • Collections
  • Scheduling
  • Survey taking